FAQS

Frequently Asked Questions

01 What types of water solutions does JayMetals offer?

We offer a complete range of water solutions, including heat pumps, pressure pumps, RO systems, water softeners, filter cartridges, and swimming pool filtration systems. Whether it’s for homes, industries, hotels, or resorts, we have the right product and service for your needs.

02 Do you provide installation services?

Yes. Our expert team handles product installation for all our water treatment solutions, ensuring proper setup for maximum efficiency and durability.

03 Can I get a consultation before purchasing?

Absolutely. We provide free water solutions consultation to help you choose the right system based on your specific requirements and water quality.

04 What industries do you serve?

We cater to homes, industries, hotels, resorts, commercial complexes, and more—offering tailored solutions for each sector.

05 Do you offer after-sales service?

Yes. We pride ourselves on exceptional after-sales service, including maintenance, repairs, and replacements, so your system continues to perform at its best.

06 Do you ship products outside the city?

Yes. We can arrange transportation or coordinate with your preferred transporter to deliver our products anywhere you require.

07 Do you offer same-day or 24-hour service?

Yes. We understand that water-related issues can’t wait. That’s why we provide same-day and 24-hour service for urgent needs. Whether it’s a heat pump breakdown, pressure pump repair, swimming pool system maintenance, or water filtration emergency, our team is ready to respond quickly. Simply contact us, and we’ll prioritize your request to ensure your water solutions are up and running without delay.

08 What services do you provide in your swimming pool consultancy?

In our swimming pool consultancy, we guide you through the entire planning process. We provide design drawings and plumbing drawings tailored to your space and requirements. While we do not provide labor or construction work directly, we ensure your chosen contractor has all the necessary technical details to build your pool efficiently and to the highest standards.

09 Can I request a custom water treatment solution?

Yes. Our in-house experts can design and manufacture customized water solutions to meet your unique needs, including specialized filtration and pumping systems.

10 Why is the company named Jay Metals if you work in the water treatment sector?

We are a group of companies operating in multiple sectors, including metals. Jay Metals is our parent company name, and our water treatment division is a specialized branch dedicated to delivering advanced water solutions, including RO systems, heat pumps, pressure pumps, and swimming pool consultancy.